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Something Suspicious

February 1st, 2015 at 04:55 am

Given how wonky my spending was this month I figured I would wait until the end of the month to add funds to my EF. So I go to log in to Barclays and get an error saying my account is blocked or not recognized. Odd. I know I am using the correct user name and password and I received no contact from them indicating a problem. Well apparently there is no way to request a password reset online (and that may not even be the problem) so I actually have to call them to get to the bottom of it. I am already very skeptical of online accounts and this is not making me feel any better about it. Hopefully this is some weird computer glitch that can be quickly remedied otherwise I will happily close my account and forgo a good interest rate at a brick and mortar institution.

Update....
So I called Barclays this morning (now Feb 1st) to find out what was wrong with my account. The rep couldn't find a single thing wrong with my account or my log in information. He said the only thing that was strange was that I was logging in via their main site, which I should be able to do, but it wasn't letting me for some reason. He gave me the direct link for their banking site and logging in there worked fine. My money is where it should be and my information is safe, but that was still really weird.

2 Responses to “Something Suspicious”

  1. FrugalTexan75 Says:

    Barclay's site is frustrating. I'm constantly having to reset my password or call to get it reset. What they have going for them is their interest rate and the bonus percent on the dream account.

  2. LittleMissSplendid Says:

    I figured it wasn't just me when the first thing their automated message said was "to reset your password please choose this option" lol. The interest is nice so I'll stick with it and maybe open another Dream account to move my 52 Week Savings funds.

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